How a NRF Top 100 Retailer Mastered Omnichannel Commerce Media

A Unified OS for Commerce Media

How a NRF Top 100 Retailer Mastered Omnichannel Commerce Media

Customers browsing apparel inside an NRF Top 100 retailer’s omnichannel store.

The Impact

The Impact

30 Days

To Go Live

 174%

Ad Revenue Growth

160%

Lift in ROAS

$24M

6-Month Attributed Ad Spend

The Solution: AI-Driven Orchestration

Carter implemented a unified command center to automate the end-to-end media lifecycle. The transition followed a structured, four-phase integration covering infrastructure setup, network configuration, and security auditing so teams could shift from manual coordination to automated orchestration

Scalable Media Sales

Carter centralized how the retailer prices, packages, and sells onsite and offsite media, enabling rapid growth in ad revenue without adding headcount.

Real-Time Signal Processing

The platform utilized live behavioral data, like clicks and cart activity, to serve ads that aligned with immediate shopper intent.

Native Experience Integration

To preserve  shopper trust, Carter deployed non-disruptive ad formats that felt like helpful recommendations rather than intrusive ads.

Rapid Omnichannel Activation

Instead of a typical multi‑month rollout, Carter’s framework moved the retailer from initial setup to  revenue‑generating campaigns in 30 days.

By prioritizing speed and team enablement, Carter turned the retailer into a self‑sufficient media owner in under a month. Today, a single conversational command center coordinates complex onsite, offsite, and in‑store campaigns, without constant agency support or manual work.

Carter Logo

Ready to Enter Your Unified Era?

Built for commerce media teams that require centralized control and real-time optimization.

Carter Logo

Ready to Enter Your Unified Era?

Built for commerce media teams that require centralized control and real-time optimization.